What We Do
Deep Blue Laytime Services specializes in the claims that arise during the course of and post voyage. Our experienced team is here to assist with these functions and more.
Fully Outsourced Claims Management
From claim creation or receipt until payment, our team manages your demurrage and other post fixture claims. This full-service claims management includes our feedback and reporting. Essentially, Deep Blue becomes your claims dept.
Reporting and Analytics
Deep Blue is heavily focused on data and using analysis to learn from past cases. Accordingly, we provide highly granular reports to our clients which give actionable items based on the data and analysis performed.
Temporary Coverage
Vacations, maternity leaves, sick leaves, unexpected increases in the workload - all employers deal with these challenges and Deep Blue is here to help reduce the impact on your business. This is an ad-hoc service we provide.
Contract Analysis and Recommendations
Looking for another set of experienced eyes to review your terms and contracts? Look no further, our team will review and provide recommendations on where to make changes to improve your bottom line and cash flow.
Second Reviews
Have an inexperienced analyst who's work you'd like checked before it goes out? We'll happily perform a double check of any claim to ensure accuracy.
Why Partner With Deep Blue?
Experts
We are experts in post fixture claims management and have a wide array of experience in the industry.
Solution Driven
We are a fully integrated solution to post fixture claims management, take a commercial approach to claims, and are solution driven.
Efficient and Accurate
We use our own platform along with strict workflows and captures to ensure claims are handled timely, efficiently, accurately, and in the spirit of the governing contract.
Detailed Reporting
We provide our clients with detailed feedback on how to improve their clauses and, through our reporting, can assign a dollar value to each clause.
Flexible
We act as our clients' claims department so they can scale up or down as needed without worrying about additional payroll costs or cutting personnel.
Human Led
We harness the capabilities of machine learning and AI to improve our processes and systems but believe the human element is necessary at all touchpoints in the process.
Predictable Costs
We are a predictable cost, most of our clients choose to pay a one time fee per claim we handle. This helps them better manage their costs and cash flows.
Process Improvement
We work very closely with our clients to help them improve their internal processes. We strongly believe if something can be improved up the chain it will positively impact the claims process.
